Job description
As the Subject Specialist (Infrastructure), you will be an experienced IT services delivery professional joining our busy and influential Advice Team. Along with your familiarity of infrastructure technologies, you will be conversant in IT service management and governance frameworks. As such, along with your extensive technical knowledge, a good understanding of ITIL, Cyber Essentials, ISO27001 and disaster recovery planning will be an advantage.
We want you to bring an open-minded collaborative approach to supporting IT professionals to help shape the advice and guidance Jisc provides to its members across the nations of the UK.
What you’ll be doing
- To deliver our Infrastructure Review service and other support offers to our members.
- You will create and publish regular blogs and other digital media materials relating to digital infrastructure, contributing to the wider conversation in the sector.
- To understand the issues and challenges that IT managers and technical support staff are facing
- You will participate in planning, designing and delivering workshops, webinars, and training sessions for both online and face to face delivery
What we are looking for
- Extensive IT technical support service delivery experience in a large or medium organisation
- Deployment and management of digital communication networks (wired and wireless technologies
- Write effective concise reports to accurately reflect discussions and making recommendations for positive change
- Able to discriminate and assimilate important information and to disseminate this effectively to customers and colleagues.
- Make sound judgement and advise appropriately.
The following skills would be advantageous:
- Experience of working in HE, FE, or public sector settings.
- Hyper-V or VMware
- Firewall and digital security technologies
- Cyber Essentials
- Public and private cloud services
- IOS27001
- ITIL
Don’t meet every single requirement?
We know that sometimes people can be put off applying for a job if they think they can’t tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but if you feel this role is perfect for you. You may be just the right candidate for this or other roles!
Accepted degree subjects
Any
Additional job details
- Workplace
- Fully remote
- Location
- UK wide · Predominantly remote working, and regular travel is required to Jisc offices and/or customers. Meeting in person is something we value so you may need to travel on occasion to our hub offices.
- Salary
- c£47,000
(negotiable based on experience) plus comprehensive benefits package
- Contract, dates and working times
Full-time
How to apply
Click Apply to start your application now. This job will be available on Prospects until 21 August 2025
Don't forget to mention Prospects to employers when you contact them.
Closing date: Continuous recruitment